Complaint Reporting
As part of our efforts to gain information relating to client experience, ATMA CENA Psychedelic Healthcare Solutions encourages individuals to address any concerns they have about our facility, personnel, or services with us.
Complaint reporting
As part of our efforts to gain information relating to client experience, ATMA CENA Psychedelic Healthcare Solutions encourages individuals to address any concerns they have about our facility, personnel, or services with us.
Concerns may be brought forward by a patient or complainant, living, or deceased, or a person acting on behalf of a patient, and expressed verbally, or in writing to any individual within the organization; including but not limited to a staff member, a contractor, a member of the medical team, the CEO, or Board Chair for ATMA CENA Psychedelic Healthcare Solutions.
If you have any issues, concerns, or complaints to report, and would like to receive our complaint reporting form, please contact us at:
Phone Number: (888) 720-6040
Business Address: #1155 5555 Calgary Trail NW, Edmonton, AB T6H 5P9, Canada
Email Address: info@atmacena.com
ATMA CENA Psychedelic Healthcare Solutions shall make reasonable efforts to acknowledge that the complaint has been received within 24 hours of being notified.
We understand that it may not feel appropriate to report a complaint about our services directly to us. In these cases, please consider reaching out to the following services, as appropriate:
- The College of Physicians and Surgeons of Alberta:
- Phone: 780-423-4764 OR Toll-free in Canada: 1-800-561-3899
- https://cpsa.ca/albertans/albertan-complaints/
- The College of Alberta Psychologists:
- The Alberta College of Pharmacy
- Obtain a copy of the Complaint Reporting Form by calling the college office at 1-877-227-3838 or 780-990-0321.
- Your local police services.
